Home/Platform/Unison AI
Live in production

Unison AI

The intelligence layer across the entire Unison SMO. A conversational assistant with live network data awareness, letting operators query, analyse, and automate in natural language, directly within the platform they already use.

See a live demo
What Unison AI does

Ask your network a question and get an answer

Unison AI sits as an intelligence layer on top of all Unison SMO domains, drawing on live CM, PM, and alarm data to give contextually grounded, actionable responses.

✓
RAG-based context retrieval
Every response is grounded in live data retrieved from Unison's CM, PM, and FM engines, not from general model knowledge.
✓
C# code execution
Unison AI can write and execute C# scripts against the Unison platform, enabling complex data queries and automation tasks triggered by natural language.
✓
Cross-domain awareness
Unison AI has awareness across all SMO domains simultaneously, correlating configuration, performance, and fault data in a single response.
→
Conversation-to-rApp (roadmap)
Ask Unison AI to generate, validate, and deploy an rApp from a natural language description. Planned for a future release.
Unison AI, Network Assistant
Which sites in the northern cluster have CM discrepancy rates above 3%?
Unison AI
Querying live CM data for the northern cluster... 11 sites have discrepancy rates above 3%. The worst offenders are on Huawei LTE (avg 4.1%). Ericsson NR sites in this cluster are all within policy. Would you like an ADR remediation script?
Yes, exclude any sites currently under trial and schedule for tonight's maintenance window.
Unison AI
Cross-referencing Trial Management... 2 sites excluded. Remediation script generated for 9 sites. Scheduled for 01:00–04:00 in tonight's maintenance window. I've created a change record, do you want me to notify the NOC team?
How does this cluster's discrepancy rate compare to last month?
Unison AI
Northern cluster average discrepancy rate: 3.4% this week vs 4.9% last month, a 31% improvement. This follows last month's ADR campaign across Huawei LTE. The remaining gap is concentrated in 3 persistent offender sites.
AI Capabilities

Dual AI approach, generative and conventional

Unison AI combines generative AI for natural language interaction with conventional machine learning for predictive analytics and pattern detection.

TRADITIONAL AI Advanced Machine Learning Outage Detection Predictive Analytics GEN AI Natural Language Processing Real-Time Insights Automatic Decision-making CONVENTIONAL GENERATIVE Unison AI
Architecture

AI as a platform layer, not a feature

Unison AI is not a chatbot bolted onto the platform. It is an orchestration layer that has read and write access to all Unison SMO services, enabling it to take real actions, not just provide information.

SMO-native access
Direct API integration with Unison CM, NOC, C-SON, RIC, and PM, enabling Unison AI to read live data and trigger real actions across the platform.
Retrieval-augmented generation
A RAG pipeline retrieves relevant network data, policies, KPIs, alarms, audit history, before generating each response, grounding answers in reality.
Audit trail
Every action taken or suggested by Unison AI is logged in the Unison audit trail, with full traceability for compliance and governance.
Request a demo